Managed Services

Managed Services

Reliable management of your IT systems, including continuous administration updates, permanent monitoring and regular data backups.

Skype for Business

Skype for Business Skype for Business (Lync 2010 to 2015 and Microsoft Lync) is a proprietary application of Microsoft, which combines different communication channels (real-time collaboration, IP telephony, video conference) to create an integrated application environment. The target group of Skype for Business are medium-sized and big companies that use the software as a central communication platform.

Skype for Business is fully integrated in the company’s Active Directory and thereby makes every employee of the company reachable at the workplace from across the world. The desktop telephones can still be used. However, a costly telephone system and telephone wiring are no longer needed with all telephone calls passing through the network in an excellent voice quality.

 

The major features at a glance

  • PC-to-PC calls
  • Telephony from the desktop telephone to the PC and vice versa
  • Connection of home offices and remote sites via VPN
  • Presence status of the employees
  • Internal communication platform

 

Another major advantage of Skype for Business
With the whole communication running within the corporate network, any interception of messages by a third party is excluded.

 

Services of MIVITEC

  • Operation of the Skype for Business platform at the MIVITEC data centre in Munich
  • Extension of the existing MS Exchange Email infrastructure by a Skype for Business solution at the data centre in Munich
  • Termination of calls for the Skype for Business infrastructure managed by the client
  • Attribution of landline numbers for existing Skype for Business installations
  • Consultancy services for the planning and the implementation of the Skype for Business infrastructure
  • Security check of the existing infrastructure
  • Procurement of the Skype for Business hardware and licences

VoIP

Voice over IP - Internet telephony

No matter whether your company counts a few or hundreds of employees, we are able to provide you with a state-of-the-art communication solution. We will gladly implement the entire infrastructure for you. You will not have to care about anything.

 

We offer you the following solutions:

  • Telephone system for your offices
  • Connection of subsidiaries to the headquarters by VoIP
  • Central telephone system for virtual offices
  • Connection of teleworkers
  • Systems for telephone and video conferences
  • Operation of highly available VoIP telephone systems for medium-sized companies
    (fibre optic connection to the data centre)
  • Fax-to-Email
  • Email-to-Fax

Virtual Desktop - Cloud Desktop - Citrix Hosting

As a certified CITRIX Service-Provider we offer hosted virtual desktops at our data centres in Munich, Frankfurt, Regensburg and Dresden.

We will create your dedicated virtual desktop in a Germany-based Cloud computing environment, enabling you to work just as you do on your PC, including Microsoft Office, Outlook, internet access, network file system, among other features.

 

Your advantages:

  • Access to your PC via the internet from across the world
  • Access to the platform from the PC, MacOS, iPad, Android
  • 24/7 helpline - support from competent specialists
  • Highly secure and scalable infrastructure - from 5 to 50,000 workplaces
  • Automatic data backups
  • ISO27001 certified infrastructure
  • Infrastructure management at a fixed rate
  • Flexibility for upgrades with individual applications and services
  • Integration into the corporate network via MPLS (including existing Telecom/Vodafone networks) or fibre optic connections

 

This is an excellent solution for medium-sized businesses that would like to completely forego an IT infrastructure. You will no longer need servers, a complicated network, data backup facilities, tape change and system administrators.

Desktop as a Service

Citrix Netscaler & XenDesktop or MS Remote Desktop

Our solutions enable you to work with any end user device, whether it is in the office, at home or on a journey. Existing server infrastructures can be transferred to our DaaS (=Desktop-as-a-Service) environment, either complete workplaces or single applications such email accounts or ERP software.

Using our Cloud computing solutions, you will not need to re-adapt: the software used in past continues to work as usual in the Cloud. You can even use special products, such as CAD software, which are available in the Cloud. The technology is based on the Microsoft Remote Desktop Services tool (standard service) or on Citrix XenApp/XenDesktop (premium service).
This means for you as a user: you can log in from any supported end device to our data centre and work in the usual Windows environment, including Microsoft Office, Outlook, shared network drives, etc., without restriction as to the numbers. This solution is suitable for companies of any size - from 1 user to 100,000 simultaneous users. Individual programs, such as ERP systems, as well as connections to subsidiaries or remote locations and VPN or MPLS can be integrated. Your data will be stored in our Munich based data centres and will not be transferred to facilities in foreign countries.

 

Our premium solution is arranged as follows:

  • LoadBalancing by means of theCitrix Netscaler
  • Application delivery with Citrix StoreFront on the basis of the Citrix XenDesktop
  • Virtualisation platform (highly available) on the basis of the VMware Enterprise technologie
  • Backup and Disaster Recovery in a second data centre by means of the Veeam software
  • Teamwork with Outlook (Exchange infrastructure)

 

Our data centres in Munich guarantee highest security standards and availability:

  • ISO 9001 and ISO 27001 standards
  • Redundant high bandwidth internet connectivity
  • 24x7 support service

 

If you wish to have your own infrastructure or need general consulting on the Citric products, do not hesitate to get in touch with us. We will gladly help you and develop a bespoke solution!

Our specialists will be delighted to give you advice!

Contact

MIVITEC GmbH
Wamslerstr. 4, 81829 Munich
Emergency Support (24x7 available)

Navigation