Access control

Security

Information Security and Data Protection

The MIVITEC Company is certified according to the ISO9001 and ISO27001 standards. Furthermore, the whole infrastructure and processes are designed in compliance with the basic IT standards laid down by the “Bundesamt für Sicherheit in der Informationstechnik, BSI” (German Agency for Information Technology Security). Since we undergo regular audits, the certificates are automatically renewed upon expiration. The “TÜV Süd” Technical Control Body, which is also responsible for data protection issues, promotes the observance of data protection requirements.

TÜV-Rheinland-ISO27001
Zutrittsregelung

Access Rules

Only authorised persons are allowed to enter the data centres. The authentication is based on smart cards, combination locks as well as on biometric scanners (depending on the security level of the room). Each rack is additionally secured by a combination or cylinder lock. For security reasons, the racks have all metal doors.

Notfallarbeitsplätze

Virtual Desktops

In the premises adjacent to the data centres, there are fully operational backup virtual desktops that are available for rent. These desktops are connected to the client’s IT infrastructure via CAT7 ethernet or dark fibre cables. The virtual desktops are accessible at all times (24/7/)

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Überwachung

Surveillance

Sicherheit - Überwachung

The data centres are subject to permanent surveillance (24 hours a day) by a CCTV System, which records every entry and movements inside the building. Furthermore, the air-conditioning and cooling systems, the UPS facilities and the network are continuously monitored.

The Network Operating Center (NOC) is staffed and reachable 24 hours a day and thereby ensures immediate responses, if the monitoring system reveals exceptional incidents. The network is monitored from different sites to detect early problems affecting the carrier infrastructures.

Air-Conditioning

The air-conditioning system of the data centres consists of several cooling units. The failure of one air-conditioning unit would not affect the efficiency of the system. The functioning of the cooling systems as well as the room temperature and the humidity in the rooms of the data centres are constantly monitored by the operator of the site. The ITIL compliant Capacity Management Information System controls the temperatures and the exhaust airflow of the data centre and thereby ensures always free capacity resources.

Electric Power Supply

The air-conditioning system of the data centres consists of several cooling units. The failure of one air-conditioning unit would not affect the efficiency of the system. The functioning of the cooling systems as well as the room temperature and the humidity in the rooms of the data centres are constantly monitored by the operator of the site. The ITIL compliant Capacity Management Information System controls the temperatures and the exhaust airflow of the data centre and thereby ensures always free capacity resources.

All data centres are equipped with redundant power supply systems for both alternating and direct current. We can connect your server systems to several separate electrical circuits to ensure a high availability and resilience of the system. The permanent availability of electric power is guaranteed by a central UPS facility, which also mitigates harmful power fluctuations and feeds the battery park. Therefore, a power outage would not affect the downstream equipment, since it is fed by the battery park, the capacity of which is suitably designed to ensure the power supply for the entire equipment until the backup power supply system has reached its full capacity.

Backup Power Supply

The backup power supply system ensures the operational continuity of the data centre even in the event of a failure of the urban electricity transmission network or a defect of the on-site transformer stations. The generators are equipped with a diesel engine and can be refuelled while being in operation. This has been agreed with the fuel supplier. The UPS facility is regularly controlled to ensure that the system is working properly.

Our specialists will be delighted to give you advice!

Contact

MIVITEC GmbH
Wamslerstr. 4, 81829 Munich
Emergency Support (24x7 available)

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